Gym Company
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Gym Company
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Gym Company

PRIVACY POLICY

 

At gymcompany.co.za, accessible from https://gymcompany.co.za, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by www.gymcompany.co.za and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in www.gymcompany.co.za. This policy is not applicable to any information collected offline or via channels other than this website.

 

CONSENT

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

 

INFORMATION WE COLLECT

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

 

HOW WE USE YOUR INFORMATION

We use the information we collect in various ways, including to:

  1. Provide, operate, and maintain our website.
  2. Improve, personalize, and expand our website.
  3. Understand and analyse how you use our website.
  4. Develop new products, services, features, and functionality.
  5. Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  6. Send you emails.
  7. Find and prevent fraud.

 

LOG FILES

www.gymcompany.co.za follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users' movement on the website, and gathering demographic information. Our Privacy Policy was created with the help of the Privacy Policy Generator and the Privacy Policy Template.

 

COOKIES AND WEB BEACONS

Like any other website, www.gymcompany.co.za uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

For more general information on cookies, please read "What Are Cookies".

 

OUR ADVERTISING PARTNERS

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

 

GOOGLE

https://policies.google.com/technologies/ads

 

ADVERTISING PARTNERS PRIVACY POLICIES

You may consult this list to find the Privacy Policy for each of the advertising partners of www.gymcompany.co.za.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on www.gymcompany.co.za, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that www.gymcompany.co.za has no access to or control over these cookies that are used by third-party advertisers.

 

THIRD PARTY PRIVACY POLICIES

www.gymcompany.co.za's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

 

CCPA PRIVACY RIGHTS (DO NOT SELL MY PERSONAL INFORMATION)

Under the CCPA, among other rights, California consumers have the right to:

  1. Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  2. Request that a business delete any personal data about the consumer that a business has collected.
  3. Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
  4. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

GDPR DATA PROTECTION RIGHTS

We would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

  1. The right to access; You have the right to request copies of your personal data. We may charge you a small fee for this service.
  2. The right to rectification; You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  3. The right to erasure; You have the right to request that we erase your personal data, under certain conditions.
  4. The right to restrict processing; You have the right to request that we restrict the processing of your personal data, under certain conditions.
  5. The right to object to processing; You have the right to object to our processing of your personal data, under certain conditions.
  6. The right to data portability; You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

CHILDREN'S INFORMATION

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

www.gymcompany.co.za does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.


DISCLAIMER

Last updated: May 22, 2024

 

INTERPRETATION AND DEFINITIONS

 

 

INTERPRETATION

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

DEFINITIONS

For the purposes of this Disclaimer:

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Cookies Policy) refers to Gym Company, 1 Aua street, Winchester Hills, Johannesburg, 2091.
  • "You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Website refers to https://www.gymcompany.co.za (Gym Company).
  • Application means the software program provided by the Company downloaded by You on any electronic device named Gym Company App.
  • Service refers to the Website, or the Application, or both.

 

DISCLAIMER

The information contained on the Service is for general information purposes only.

The Company assumes no responsibility for errors or omissions in the contents of the Service.

In no event shall the Company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence, or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice. This Disclaimer has been created with the help of [Disclaimer Generator] (https://www.termsfeed.com/disclaimer-generator/)

The Company does not warrant that the Service is free of viruses or other harmful components.

 

EXTERNAL LINKS DISCLAIMER

The Service may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company.

Please note that the Company does not guarantee the accuracy, relevance timeliness, or completeness of any information on these external websites.

 

ERRORS AND OMISSIONS DISCLAIMER

The information given by the Service is for general guidance on matters of interest only. Even if the Company takes every precaution to ensure that the content of the Service is both current and accurate, errors can occur. Plus, given the changing nature of laws, rules and regulations, there may be delays, omissions or inaccuracies in the information contained on the Service.

The Company is not responsible for any errors or omissions, or for the results obtained from the use of this information.

 

FAIR USE DISCLAIMER

The Company may use copyrighted material which has not always been specifically authorized by the copyright owner. The Company is making such material available for criticism, comment, news reporting, teaching, scholarship, or research.

The Company believes this constitutes a "fair use" of any such copyrighted material as provided for in section 107 of the United States Copyright law.

If You wish to use copyrighted material from the Service for your own purposes that go beyond fair use, you must obtain permission from the copyright owner.

 

VIEWS EXPRESSED DISCLAIMER

The Service may contain views and opinions which are those of the authors and do not necessarily reflect the official policy or position of any other author, agency, organization, employer, or company, including the Company.

Comments published by users are their sole responsibility and the users will take full responsibility, liability and blame for any libel or litigation that results from something written in or as a direct result of something written in a comment. The Company is not liable for any comment published by users and reserve the right to delete any comment for any reason whatsoever.

 

NO RESPONSIBILITY DISCLAIMER

The information on the Service is provided with the understanding that the Company is not herein engaged in rendering legal, accounting, tax, or other professional advice and services. As such, it should not be used as a substitute for consultation with professional accounting, tax, legal or other competent advisers.

In no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your access or use or inability to access or use the Service.

 

"USE AT YOUR OWN RISK" DISCLAIMER

All information in the Service is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability, and fitness for a particular purpose.

The Company will not be liable to You or anyone else for any decision made or action taken in reliance on the information given by the Service or for any consequential, special, or similar damages, even if advised of the possibility of such damages.

 

CONTACT US

If you have any questions about this Disclaimer, you can contact us:

  1. By email: info@gymcompany.co.za
  2. By visiting this page on our website: https://www.gymcompany.co.za/terms/

 


GYM4FREE

 

GYM COMPANY GYM4FREE REWARDS PROGRAMME TERMS AND CONDITIONS

 

GENERAL

  1. The gym4free programme ("the Programme") is brought to you, the member, ("you", “your”) by Gym Company ("us", "we", “our”).
  2. It is important that you read these terms and conditions carefully to ensure you know and understand what you can expect from us and the Programme. The latest version of these terms and conditions is available online and accessible at https://www.gymcompany.co.za/terms.
  3. By joining the Programme, you are agreeing to these terms and conditions, as amended from time to time by us. These terms and conditions constitute an agreement between you and us and govern your and our rights and obligations as a registered member of the Programme. We reserve the right to terminate your membership at any time if we believe that you have participated fraudulently or contravened these terms and conditions or the law in general.
  4. We reserve the right, from time to time, to restrict, terminate, suspend, or alter aspects of the Programme and these terms and conditions with or without prior notice to you. Any changes will be effective immediately, unless stated otherwise. We will attempt to notify you of any major changes but will not be held liable for any failure to do so. Should we decide to terminate the Programme, this will not affect any benefits granted to you prior to the date of such termination.
  5. We shall be entitled to cede, assign, delegate or in any other way dispose of any or all its rights and obligations in terms of the Programme without your prior consent.
  6. Failure by us to enforce any of our rights at any stage does not constitute a waiver of those rights.

Questions relating to the Programme in general, or in relation to these terms and conditions in particular, can be raised with any of our employees at our gyms or via email at support@gymcompany.co.za or by calling 0800 333 333.

 

REGISTRATION

  1. Membership to the Programme is free of charge.
  2. To register, you must be an active Gym Company member.
  3. You will only be able to register for the Programme online. The registration page can be found here: https://www.gymcompany.co.za/gym4free.
  4. You may only have one active membership at any time.
  5. To successfully register as a member, you will need to provide us with the following information: your full name and surname, cell phone number, email address and consent to market to you.
  6. Your gym4free benefits may be suspended if your membership is in arrears.
  7. You may terminate your membership at any time by notifying us via email at support@gymcompany.co.za or by calling us on 0800 333 333 or by visiting any Gym Company branch and informing one of our staff members that you wish to terminate your membership.

 

BENEFITS OFFERED TO YOU FOR BEING A MEMBER OF THE PROGRAMME

  1. The benefits we offer you are not transferable to other members of the Programme.
  2. As a registered member, you will earn cashback for:
    1. Successfully referring your friend(s) to join Gym Company. Your referred friend(s) will receive an SMS & email (if you provided their email address) from us confirming that you referred them. One of our consultants will call your referred friend(s) and will set up an appointment at their nearest Gym to activate their membership. Once the membership has been activated and the first payment has been collected, you will receive one free month’s membership which will be paid into your gym4free cashback wallet.
    2. Purchasing airtime and data on the gym4free website or gym4free mobile app. This benefit be made available from time to time and will apply to participating cell phone networks (which we will detail). You can purchase airtime for yourself and your friends on our website or on the gym4free mobile app, and you will be rewarded with cashback for doing so. This cashback will be paid into your gym4free cashback wallet.  
    3. Purchasing products and services from us and/or from our gym4free cashback benefit partners (“Cashback Partners”):
      1. By uploading valid till slips as proof of purchase. You can either scan a slip using your cell phone or upload an existing slip from your cell phone’s gallery. Our system will validate, verify, and approve all till slips submitted by you and load the cashback into your gym4free cashback wallet. All slips need to be clear and show the products purchased, store name, purchase date and till slip total. Please do not write on the slips. Please keep your slips as a backup.
      2. Automatically when you purchase products on our website or on the gym4free mobile app. For these purchases you will NOT need to upload a till slip.
  1. Refunds, returns and exchanges for products purchased on our website or on the gym4free mobile app.
    1. Power Shoes
      1. Exchanges
        If you are not entirely satisfied with your purchase and wish to exchange your shoes for another pair, then you will be required to return them to the gym where you collected them. We offer product exchanges within the first 20 days after delivery of your shoes. If more than 20 days have passed since you took delivery of your shoes, then you will not be offered an exchange.
      2. Warranty Claims
        All customers are allowed 6 months from the date of delivery to return shoes if they are defective. We will then either replace the shoes with a new pair or offer you a full refund of the purchase price. If we refund you, then we will clawback the gym4free cashback that was allocated to your gym4free wallet.
      3. Refunds
        We do not offer refunds for shoes purchased unless the reason for the return is due to a defect.
      4. For Both Exchanges and Refunds
        Your first step will be to contact us via the “Speak to us” section on our mobile app. That way we will be able to track the progress. You will be required to return the shoes in their original packaging to the gym from where you originally collected them. You will also need to provide a copy of the purchase invoice for the shoes: this should be included in the return package. Securely seal the package before handing it over to the staff at the gym. You will need to confirm the style and size of the replacement shoes when returning the returned shoes to us. We will send your returned shoes to our supplier and order your replacement pair. If you are returning a defective pair of shoes and want a refund, then you will need to state this when you log your query on the “Speak to us” section of our mobile app and again to the staff member at the gym. Our supplier will have the right to inspect the shoes that you returned before sending you a replacement pair or before processing your refund.
    1. Evolve Nutrition
      1. Exchanges
        We offer product exchanges within the first 20 days of you collecting your supplements from us. If more than 20 days have passed since you collected your supplements, then you will not be offered an exchange.

        Your first step will be to contact us via the “Speak to us” section on our mobile app. That way we will be able to track the progress. If you wish to exchange your supplements for other supplements, kindly return them to the gym from where you originally collected them. Please ensure the supplements are unopened and are in their original packaging and include a copy of the purchase invoice in the package. Securely seal the package before handing it over to the staff at the gym. You will need to confirm the new supplements that you would like to receive. We will send your returned supplements to our supplier and order your replacement items.

      2. Refunds
        We do not offer refunds for products purchased for us unless the reason for the return is due to a defect.
  1. All cashbacks will be paid into your gym4free cashback wallet.
  2. No cashback will be earned in respect of any products or services where the earning or awarding of such cashback are prohibited by any legislation in the Republic of South Africa.
  3. We reserve the right to deduct any cashback from your gym4free cashback wallet that has been incorrectly allocated to you, for whatsoever reason, even if this results in a negative account balance after the deduction has been processed. We shall not be liable for any claims or losses in this regard. 
  4. The cashback in your gym4free wallet will be automatically redeemed by our system as payment for your Gym Company monthly fees. Once the balance in the wallet is equal to or the same as your monthly subscription due, we will automatically and immediately trigger the deduction – without any action required by you. You will not be able to withdraw this cashback or exchange it for cash or vouchers. This redemption may take up to a month to be process which may mean that your free monthly subscription will only show in the month following the redemption.
  5. If you do not earn cashback from us for a period of 12 months, your Programme membership will be deemed to be dormant. The unredeemed cashback balance in your dormant account will expire and be reclaimed by us, and as a result your cashback balance will have a zero balance.
  6. We have engaged with a range of Cashback Partners as part of our Programme proposition. Cashback received by you for goods or services purchased from Cashback Partners could take up to a month to be paid into your cashback wallet. We reserve the right to add new Cashback Partners or end the relationship with Cashback Partners or change the nature of Cashback Partners at any time.
  7. In addition to the cashback that you earn as a member of the programme, you may also receive additional benefits from time to time, including promotional and special gym4free member discount offers on a range of products or services. These promotional offers may include additional terms and conditions, which will be communicated as part of the offer. All promotional offers are subject to availability.